1. Booking Form
Bookings will only be accepted from adults over the age of eighteen who
in signing the form accept the conditions on behalf of the party members.
2. Confirmation.
A booking will only be deemed confirmed after receipt of the booking form
and deposit after which written confirmation will be issued.
3. Payment.
The balance of the holiday cost is payable no later than eight weeks prior
to holiday start date.
4. Amendments and Special Requests.
Amendments and special requests must be notified to us in writing and subject
to approval.
5. Cancellation.
Eight weeks prior to holiday start date – Loss of deposit.
Seven weeks prior to holiday start date – Total holiday cost unless
subsequently re-let.
6. Letting Conditions.
a. Keys will be made available from 4:00pm on start day and property vacated
by 10:00 am on finish day.
b. The maximum sleeping capacity must not exceed the booking agreement.
c. No tents, caravans, camping, boats, within the boundaries of the property.
d. Any changes to the party size as specified on the booking form must
be agreed and confirmed in writing in advance.
e. Parking to the property consists of a single size 4.8 meter brick lockup
ga rage and a single 4.8 meter open parking space, directly to the front
of the garage door. [Please note: The Garage is accessed via Waterfront
Garden Doctors Surgery to the rear of Captains House. Holidaymakers are
not permitted to park in other parts of the surgery carpark.
f. Additional free on road parking is at hand in either Jones Lane or the
New Forest DC public car park. Using the 'Resident Permit', 2 are supplied
with the property, vehicles/boats may park free for periods of up to 2
hours in the 'short stay' and up to 20 hours in the 'long stay' car parks.
g. Guests must respect the internal rules and regulations to the property.
h. The Owners will maintain the property to the highest standard paying
all electricity, gas, water, and community charges.
i. The Owners will make every effort to repair without delay any defect
in or breakdown of any mechanical, electrical, equipment, and goods, within
the property.
j. The Guests are not entitled to any compensation for failure of equipment
or services.
k. After departure an inspection will be carried out. The property must
be left clean and tidy including the cooker, fridge and other equipment.
A claim may be made for damage or lack of cleanliness after departure of
the Guests.
l. Cost of minor damage to the property or contents will be deducted without
prejudice from the deposit. Major damage claims will be dealt by separate
action. The owners will accept minor damages being replaced by the Guests
with the “exact match” or the approximate cash equivalent being
left in the “Repair Cash Box”
m. Property to be vacated and keys returned by 10-00am on departure day.
Failure to vacate the property will incur the Guests with any Hotel expenses
incurred for the incoming Guests.
n. Deposits will be returned posted within seven days subject to any damage
claim.
o. This Contract and all matters arising out of it are governed by English
law and are subject to exclusive jurisdiction of the Courts of England
and Wales.